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For the best results in selecting a professional cleaning firm, consider the following questions: |
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| Do they have a good reputation? |
Unfortunately the cleaning industry is filled with uneducated, uninformed and sometimes downright unscrupulous companies.Superior Carpet Cleaning enjoys one of the best reputations around. Our reputation insures that you can trust our company to provide you with the most outstanding service experience ever! |
| What kind of experience do they have? |
Superior Carpet Cleaning is family owned and operated and has been caring for the finest floors and fabrics since 1973.We are experienced in all types of fibers and soiling conditions, no matter how unusual they may be and we are specialists in Berber carpet.We are experienced in all methods of cleaning.Superior Carpet Cleaning is known for being able to solve cleaning related problems that no one else can. This insures that whatever your situation is, we will be familiar with it. |
| Are they well educated in their field? |
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Superior Carpet Cleaning is committed to the highest order of education and training.Our company is involved in a number of educational processes.Each staff member is thoroughly trained, that is minimum standard.In addition, our firm is certified by the IICRC. Never use a firm that is not.This insures that you will get the latest cleaning technology applied to your job. |
| Which system does it use? |
The equipment that a cleaning firm uses is incredibly important. Superior Carpet Cleaning uses only the highest quality, most advanced, cutting-edge equipment on the market today.The systems we use will get maximum soil removal and maximum spot removal without over-wetting your floor or fabric and without leaving a sticky residue behind.
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| Do they understand customer service? |
Our mission is to provide you with the most outstanding service experience possible.We are committed to showing up on time, and communication with you throughout the service experience. Our staff will show up in professionally lettered vehicle, in uniform, ready to serve you in the most courteous manner possible. |
| Do you get what you pay for? |
Never select a cleaning firm based on price alone.A low price service could actually damage your floor or fabric costing you more in the long run.Superior Carpet Cleaning charges more than some other companies, but you get what you pay for.It is impossible for a company to provide the most outstanding service experience if they cannot afford to invest in the best education and equipment.
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| Do they use top quality products? |
Superior Carpet Cleaning refuses to use discount products.Cheap products can damage your floors and fabrics.The products we use are safe for the outside environment as well as the indoor environment.
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| Do they guarantee their work? |
Our guarantee to you is that if you are not completely satisfied with the service experience you receive from our company, we will rush back to your location at no charge and no obligation, to make things right.If you are still unimpressed, we will offer a complete refund.
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| Do they offer a Referral Program? |
For each new customer you refer to Superior Carpet Cleaning, we will send you Superior Bucks valued at 10% of that job.Superior Bucks will be mailed to you when the referred customer pays the invoice.Superior Bucks are paid on the first new job.Repeat business does not qualify for the program.You may then either use the certificate toward FREE CASH or FREE CLEANING.Remember, we guarantee our work, so do not hesitate to refer someone to us.
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